Travel Club information

MEMBERSHIP:

Membership is for a calendar year, January 1st through December 31st. The membership fees is $10.00 per person. This nominal membership fee helps to defray the cost of printing and mailing. We do not pro-rate this very minimal membership fee at any time during the year.

GENERAL INFORMATION:

Departure Locations:

We depart from three convenient San Jose/Santa Clara locations

• 630 Stockton Avenue
• Leigh and Southwest Expressway
• El Camino Real at Kiely Blvd.

Reservations:

• We accept telephone reservations from 8 AM to 5 PM Monday through Friday at 408-279-4801and on board our tours.
• Payment must be received 1 week after your telephone reservation is made.
• A phone call will be made within one week prior to the date of the trip to confirm all day tours.
• Confirmation letters with itinerary and luggage tag will be mailed for all overnight tours.
• Comfortable round trip transportation will be provided by Royal Coach Tours.

Cancellation Policy:

• Cancellations must be received at least 2 weeks prior to the date of the trip unless otherwise noted in the trip summary.
• No refunds will be issued after that date unless you are replaced.
• There is a $5.00 per person cancellation fee on all day and overnight tours for any refunds. On extended multi-day tours, cancellation charges will be stated in the tour description.
• Please allow 3 weeks for us to process the refund check.
• Credit cards can be put on file in our office at no additional fee.

Bus Procedures:

As a courtesy to others, we request that everyone turn off their cell phones and refrain from putting on perfume or cologne while on the bus. Also, Royal Coach Tours is a non-smoking facility and this pertains to the coaches as well.

Activity Level Ratings:

Level 1 - Limited walking and activity

Level 2 - Walking limited to facility within 1 block to destination, hotel, or bus

Level 3 - Average walking (3 blocks or more) sightseeing in museums and attractions and a flight of stairs

Level 4 - Very active walking may include airport departures, including hills and stairs, and attraction may involve high altitudes (9,000 ft) and possible weather extremes